Get to know the platform
Everything Execfy does — in detail
From first contact to guaranteed execution, see how each part works together.
Support across every channel
Talk to your customers where they already are: official WhatsApp, website chat, and more — all in one place.
- Official WhatsApp Cloud API
- Chat and corporate portal
- Unified customer history
AI agents that know what to do
Build teams of specialized agents. Each request goes to the right agent, with your company's tools and knowledge.
- Smart routing by topic
- Your company's knowledge base
- Tools connected to your systems
A person steps in when it matters
When a case calls for human judgment, the conversation moves from AI to a live agent — without losing context. You can also transfer between teams.
- Handoff from AI to a human
- Queue and workload distribution
- Transfer between teams
Guaranteed processes, executed by workers
Flows that always run the same way, integrated with your systems. Ready-made workers run queries, APIs, and actions within the process.
- End-to-end deterministic flows
- Workers for databases, APIs, and integrations
- Validation at every step
See everything and control costs
Track every run in real time and know exactly how much each conversation consumes.
- Telemetry for every flow
- Consumption by channel, team, and agent
- No surprises on the bill
Built-in auditing and compliance
Every step is recorded in a tamper-evident trail. Data-protection controls ready to use.
- Audit trail
- Data protection: data-subject requests, retention, and processing records
- Granular roles and permissions